Home » News » Solve the Windows 10 Black Screen Problem While Installation

It is normal that the installation reboots several times when you try to install the Windows 10. Sometimes, it reboots to a black screen while the installation process is not yet finished. Or even you do not see the cursor on the screen and your computer does not respond on the keyboard input.


One of two things happens if one reboots. Either it becomes unresponsive but seems in active state, or it cannot revert to the previous operating system. When you return to the lock screen after signing out of Windows 10 Technical Preview Build 10061, you might see only a black screen with a responsive mouse cursor. In this situation, you may not notice any visible effect after pressing the Ctrl+Alt+Del or the Alt+Tab keys.


If you are also facing the same issue, perform the following steps to sign into Windows:

  • At the black screen, press the Ctrl key on the keyboard. (Although you will see any visible change while doing so, but pressing the Ctrl key will take the cursor in the password box.)
  • Now enter the password of the user that just signed out and hit Enter key. Now you will be signed back Windows and the desktop will appear.
  • If you entered a wrong password, press Enter once more and then rewrite the password and hit Enter key.

Important Note if you are installing Windows 10:

After you entered your password, the system will take some time to complete the setup, the cursor should vanish for few minutes, and it takes some time that your desktop appears.

Follow these steps for successful installation of Windows 10:

  • Visit the Microsoft site to downloaded the Media Creation Tool
  • Using this tool, download Windows 10 Home x64 and create an ISO
  • Burn the ISO to disc
  • Disconnected from the internet and disable the Wi-Fi adapter
  • Disabled the graphics adapter and uninstall the drivers (to avoid auto-install and also choose the option to delete driver files)
  • Reboot the computer
  • Kill all GWX.exe process
  • Delete the hidden folder that is created by the earlier installation attempt
  • Run the upgrade from the disc that you created

For installation to complete, dumb down your system because certain devices, and/or applications, and drivers may be a reason to a mid-installation hang so it will be a better idea to remove everything that is not necessary and may create issues with the installation process.

If you are using Windows 10 or trying to install Windows 10 and experiencing any complication, talk to the technicians of In2pcfix for help. We provide tech support for Windows 10.