Home » Alerts » See What’s in the latest Premium Protection of Dell Support

Dell in the past few months, kept itself busy with the marketable side targeting storage, server, and networking solutions, it stood quiet on the consumer products. But in the attention of Ultra book technology it could not grip itself more. Consumer Electronic Shows 2017 observed its presence with the XPS ultra book series. It has come with a series with better design, quality materials, least confusing options, and out-of-the-box features. It has gained the features from XPS 15z and the XPS 14z, but this time focusing more, what you anticipate in this technology innovative world. It has highlighted on the artlessness aspect by approval the Intel’s Rapid Start technology and Samsung solid state drive (SSD). The latest one takes just 1.5 seconds to resume from the suspended mode and 10 seconds from hibernation mode, and average booting time or cold boot is just 15 seconds.


Intel’s Smart Connect technology authorizes you to stay linked across network Internet or intranet in no time. It develops the accessibility to online applications like Email, Twitter or Facebook. Edge-to-edge Gorilla Glass display 14.3 inch has been settled well into the framework to convert your digital convenience to a new level. Power is no more a worry as it is boarded with Intel’s latest Core i3, i5, or i7 processors, and 8GB of RAM.

The product is enclosed with 1 year of Premium Safety Package from Dell Support that comprises of accidental damage service, in home service, theft recovery service, after remote diagnosis and best phone support. The security is expandable up to 4-year plan, opt that suits the best. Thus, you stay productive and concentrate on your work from anywhere. Just you have to call your technicians on the phone number given with the manual, and allow them face the music, as they have made it. All labor and hardware part operating cost will bear by the manufacturer only.

Theft recovery service although powered by third-party i.e. Absolute software is amazing. Any such horrible incident should be reported to the Absolute Customer Centre, who will help you to find your laptop via GPS or WiFi geolocation and work with local law team to help find your stolen laptop and return it to you. Technicians can lock and erase vital data remotely. Premium phone support enclose operating system and common software applications like email, finance, productivity, photo/video editing software like Microsoft Office, Windows 7, McAfee Antivirus, Quicken, Adobe Photoshop, internet browser, and more!

Even after the end of the warranty period you can avail Dell Technical Support service from its authorized dealers but at a cost. Instead, go with the independent service providers that are basically operational round-the-globe. Their technicians can activate, install, update, upgrade and repair any Dell device remotely. You may also ask for configuring and setting up printers, webcams, all-in-ones, routers and other network gadgets as per the need. A few benevolent service providers are covering extra issues to grab customer attention. They are redesigning their customer support portals as per user needs and with knowledgebase or end-to-end solutions with video tutorials.

Attention! Don’t hurry when you are in problem and want to have support from Dell Help service. Match the facilities and prices of different service providers, and check their terms and conditions, refund policy and privacy policy before cracking the nut. Also, try to give as much details to your service provider regarding software and hardware specifications as you can. It will help him/her to find and fix any Dell product problems in a quick and easy way.